1. Collection of Personal Information

The Company may use the personal information it collects for the purposes listed below.
The Company (One Terrace Co., Ltd., located at 3F, No. 35 Kowa Building, 1-14-14 Akasaka, Minato-ku, Tokyo 107-0052) may collect personal information. The Company will state the purposes for which personal information is used.

2. Purpose of Use of Personal Information

Personal information means information about an individual that can identify a specific individual by name, date of birth, or other descriptions contained in that information, including information that can be easily matched with other information and thereby identify a specific individual.
For carrying out entrusted work such as call center operations
For contacting individuals based on public information such as publications and information available on the internet
For responding to opinions and inquiries regarding services
For identity verification and authentication services
For after-sales service, inquiries, and complaint handling
For conducting surveys
For various communications and notices related to recruitment
For developing new services and new features
For system maintenance and handling defects
For other purposes separately specified for each of the Company's services

3. Provision of Personal Information

As a general rule, One Terrace Co., Ltd. will not provide personal information to third parties without the user's consent. Personal information will be provided only when the recipient and the information to be provided have been specified and the user's consent has been obtained. However, in the following cases, personal information may be provided without the user's consent to the extent that doing so does not violate applicable laws and regulations.
When the individual has given consent
When disclosure of personal information is requested by a court, public prosecutor's office, police, tax office, bar association, or an organization with equivalent authority
When disclosure is made to an insurance company for the purpose of an insurance claim
When it is determined that the user may cause disadvantage to a third party
When it is especially necessary for improving public health or promoting the sound development of children, and it is difficult to obtain the user's consent
When all or part of the Company's business operations are outsourced to a third party
When disclosure is made to a person who owes a duty of confidentiality to the Company
When necessary for the Company to exercise its rights
When disclosure is made to a successor of the business in connection with a merger, business transfer, or other succession of business
When permitted by the Act on the Protection of Personal Information or other laws and regulations
In other cases separately specified for each of the Company's services

4. Use of Statistically Processed Data

One Terrace Co., Ltd. may create statistical data processed so that individuals cannot be identified, based on the personal information it receives. One Terrace Co., Ltd. may use statistical data that cannot identify individuals without any restriction.

5. System for Protecting Personal Information

The Company has a Personal Information Management Committee that determines policies regarding the handling of personal information and checks operational status. In addition, the Company appoints a Chief Personal Information Management Officer in the department responsible for managing personal information, and that person provides guidance on the proper management of personal information. The Company also provides training on personal information protection when employees join the Company.

6. Updates to the Privacy Policy

The Company may change this Privacy Policy.
If there are important changes to the Privacy Policy, the Company will announce them on the website.
Please check this page from time to time and understand the Company's Privacy Policy.